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Employment Opportunities
Duke University is an Equal Opportunity/Affirmative Action employer. Duke University prohibits discrimination and harassment, and provides equal employment opportunity without regard to race, color, religion, national origin, disability, veteran status, sexual orientation, gender identity, sex, or age. Duke is committed to recruiting, hiring, and promoting qualified minorities, women, individuals with disabilitites, and veterans. Duke University Press provides an environment that encourages and supports a diverse work force. We focus on the skills, talents, knowledge, and abilties that individuals bring to our collective effort. To most effectively meet our mission to disseminate knowledge into the world, we recognize and embrace the fact that a diverse work force is essential.
Please note that the job descriptions listed below describe the general nature and level of work being performed by individuals assigned to this classification. They are not intended to be an exhaustive list of all responsibilities and duties required of personnel so classified. In regards to education and experience, an equivalent combination of relevant education and/or experience will satisfy the minimum requirements for most positions listed. To apply for any of the positions listed, e-mail letter of interest and resume to jobs@dukeupress.edu and apply online at www.hr.duke.edu. Duke University Press Customer Service
Order Entry
Miscellaneous
Experience : Work requires two years of related customer service/fulfillment experience to become familiar with accepted office, organization, and communications practices. Proven ability to contribute productively in a team environment. Skills : -Telephone Protocol -Office Procedures -Correspondence -Microsoft Windows -Microsoft Word or equivalent -Microsoft Excel or equivalent
Journals Marketing Project Specialist
The purpose of this position is to increase non-subscription and subscription revenue through collaborative work with Journals Marketing department. The JMPS reports to Assistant Manager.
This position is a level 8, job family 16. Resumes and cover letters should be submitted to jobs@dukeupress.edu . An electronic resume should also be submitted at: http://www.hr.duke.edu/jobs/internal.html. Refer to requisition: 400372973 . Position closes at 5pm on February 16, 2010. Please send cover and letter to jobs@dukeupress.edu as well submitting an online application.
I. Promotions A. Promotions A1. Assist in preparation of promotional initiatives A2. Brainstorm, develop, and initiate promotional initiatives A3. Work with design for layout and production of materials; coordinate production of printed materials A4. Request and receive cost estimates for production, direct mail, and/or list rentals. A5. Obtain mailing lists for direct marketing campaigns
B. Indexing and Abstracting B1. Maintain master list of current indexers and abstracters for journals B2. Research and solicit additional indexers and abstracters for journals B3. Establish relationships with indexers and abstracters for newly acquired journals
C. Marketing Research and Response Analysis C1. Create monthly promotional code report, tracking responses to marketing initiatives C2. Provide assessment of marketing initiatives based on report C3. Compile market research to support ongoing and proposed marketing initiatives C4. Create reports on compiled research
D. Renewals Inserts/Subscriber Communication D1. Coordinate the insertion of supplemental marketing material into renewal notices with Customer Service department a. Propose and create marketing pieces for insertion b. Work with Journals Design to create and print marketing materials c. Oversee production of materials d. Track results and evaluate effectiveness D2. Expired subscriber reclamation campaigns a. Identify journals for expired subscriber campaigns b. Develop and implement campaign in coordination with other ongoing marketing, special issue, or new information about the journal c. Track results of initiatives and evaluate effectiveness
E. Represent DUP at Academic and Trade Meetings
F. Requests for Review Copies and Sample Copies F1. Fulfill requests for journal issues including review copies and sample copies F2. Maintain the review copy database
G. Seasonal Catalogs G1. Collect and prepare copy and artwork for journals specials issues featured in twice-yearly catalog
II. Circulation and Renewals A. Subscription Renewals Program A1. Coordinate renewals schedule and mailing with Customer Service department A2. Oversee mailing preparation of renewals notices and renewal inserts
B. Complimentary Subscriptions for Editorial Offices B1. Maintain list of complimentary subscriptions allotted to journal editorial offices B2. Update lists in January of each year B3. Work with the Customer Service department to coordinate entry of complimentary subscriptions
C. Membership Lists C1. Provide membership lists as scheduled in society contracts or by request C2. Check and monitor membership list accuracy
D. Annual Editorial Office and Society Marketing Reports D1. Compile and prepare materials and information for annual reports D2. Conduct research on journal-affiliated societies D3. Conduct research on peer publishers' services for academic societies
III. Advertising and Sales A. Advertising Accounting A1. Prepare invoices; receive payment and prepare for processing by accounting department
B. Mailing List Rental Program B1. Approve mailing list rental orders B2. Ensure the prompt and accurate fulfillment of all list rental orders B3. Oversee billing for list rental orders B4. Track and report revenue to Journals Marketing Manager
C. Exchange Advertising and Mailing List Programs C1. Maintain the exchange advertising and mailing list databases C2. Work with Assistant Manager to determine priority for creation of exchange ads C3. Create exchange ads in coordination with design department C4. Distribute to advertising and mailing list partners C5. Work with Advertising Coordinator to place exchange ads in journals
D. Publicity D1. Assist in coordination and distribution of press releases and press kits D2. Assist in production of materials (such as posters, flyers, order forms, advertisements, etc) for publicity events
Duke University Press has the following opportunities available for Duke students. Please email a cover letter and resume directly to the departmental contact for the position that interests you.
Books Marketing Intern/Duke Students Duke University Press is located in Brightleaf Square (with Satisfaction and Offbeat Music). The Books Marketing Department offers a relaxed, casual working environment and an opportunity to enhance your skills in publishing and marketing at a cutting-edge university press. We are seeking workstudy students to provide help with the following tasks:
Helpful (but not required) skills: typing; familiarity with one or more of the following programs: FileMaker Pro, Microsoft Word, Excel, Adobe InDesign, Adobe Photoshop, Netscape
For more information about workstudy opportunities, contact Lee Willoughby-Harris at hlwh@dukeupress.edu or Amanda Sharp at amanda.sharp@dukeupress.edu
Books Design & Production Department Intern/Duke Student Works
with manuscripts submitted by authors. We edit and design them and produce
beautiful books. •
Checking editorial corrections
Contact Patty van Norman @ pvannorman@dukeupress.edu .
Logistics Coordinator Intern/Duke Student 5-10 hours per week
Description: This position will work with the Logistics Coordinator with special projects, budget, filing, data base entry and computer drawings. Responsibilities will include (but not limited to) Help to physically implement new initiatives for organization Help to create and populate databases for new initiatives for organization. Researching and tagging of office furniture, file cabinets and relocation as needed. Assist in creation of Visio layout of Duke Press offices Filing and other clerical assistance as needed.
This position will be most interesting to someone who has a sense of organizing and likes to work on processes to create a more organized environment. This position will give you the opportunity to see behind the scenes of the Duke University Press.
Contact Judy Melvin at judy.melvin@dukeupress.edu
Human Resources Assistant Intern/Duke Student Responsibilities will include (but not limited to) Assist Human Resource Specialist with special projects as assigned. Advocate and demonstrate behaviors that support Duke's core principles of teamwork, diversity, respect, learning and trustworthiness. Set up and maintain varied computerized or manual files of records, reports and correspondence required for reference and efficient operation; maintain logs and records; compile and summarize lists and/or other information for regular or special reports from a variety of sources. Establish and maintain accurate personnel records information. Maintain a high level of confidentiality when researching and resolving concerns. Operate standard office equipment such as copiers, scanners, calculators, personal computer, and telephone.
Contact: Starr Loftis, Human Resources Generalist sloftis@dukeupress.edu Editorial Assistant Intern/Duke Student The Duke University Press books acquisitions editorial department is looking for interns. Our department works with authors from the idea stage up to the point where the manuscript is copyedited and designed, so this internship provides an excellent chance to learn a lot about how we choose projects, the peer review process, art selection, manuscript formatting, permissions, and preparing projects for the Editorial Advisory Board. Interns will have opportunities for involvement at each of these steps. We are looking for interns to work as little as 5 hours per week or as much as 40 hours per week. Applicants should be comfortable with office work, detail-oriented, and willing to work in a fast-paced environment. Familiarity with the academic fields in which we acquire is helpful. Contact: mearley@dukeupress.edu
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