The Library Relations Team is your point of contact for information about our complete range of digital products.
Kim Steinle is the Library Relations and Sales Manager. Kim has worked at the Press for over 15 years and is responsible for institutional subscription revenue through the sale of electronic collections and through communication with the library community. Advocating for librarian interests in the development and implementation of pricing models is a priority for Kim. As an active participant at major library conferences, Kim serves on several committees with a special interest in publisher/librarian collaboration. Contact her at email@example.com.
Kristen Twardowski is the Library Sales Coordinator. She oversees the Press’s renewals program, works with product development, and cultivates North American sales and consortia relationships. Before joining the publishing industry, she held positions at Oberlin College and Purdue University libraries.
Davis Leonard is the Library Research Coordinator. He supports the marketing and sales teams by providing the product and sales data that helps us to directly serve our customers. He is responsible for maintaining our MARC records and KBART files and serves as the Press’s liaison to library discovery and preservation partners.
Evan Watson is the Library Marketing Outreach Manager. He works closely with the marketing and sales teams to prepare materials, coordinate our presence at library conferences, and manage our library advisory board. He holds a Master’s degree in Library Science from the University of North Carolina at Chapel Hill. Prior to joining Duke University Press in 2018, he worked in the customer service contact center industry and at UNC libraries.
Amanda Kolman is the Customer Relations Manager, where she manages a staff of digital access specialists and customer relations representatives. Before joining Duke University Press in 2013, she worked for Follett Higher Education Group.
Patrick Coleff is the Digital Access and Books Specialist. He works as part of the Customer Relations Team and is the point of contact for e-Book Collections and other book-related products. In addition, he handles access and support issues, coordinating with the Marketing, Library Relations, and Accounting teams.
Keondra Bailey works as the Digital Access Specialist within the Customer Relations department. She serves as a point of contact for access and support issues, account maintenance, and liaises with the Marketing, Library Relations, and Accounting teams. She holds a Master's degree in Library Science with a concentration in Digital Libraries from North Carolina Central University. Prior to joining DUP in 2020, she worked in libraries in various roles for 10 years.
Libraries, consortia, and agents may contact firstname.lastname@example.org for product questions, pricing, and licensing. Our team will be happy to make recommendations and answer your questions.
We work closely with the Customer Relations Team to set up accounts, trials and provide technical support.